N.B. As it is the local authority social services department that responds to reports about an adult at risk, the term ‘social services’ will be used in these procedures rather than local authority.
For the purposes of these procedures a report to social services will be taken to also mean a referral.
Following a report being made to social services, consideration of all information will be undertaken (as detailed in duty to report section) to determine if there is reasonable cause to suspect an adult is, or may be, at risk.
Responding to a report means gathering information to:
Although enquiries may result in a strategy meeting/discussion (See strategy meetings/discussions), they are not the investigative part of the process. Enquiries do not include formal investigations involving the police, although that may be the outcome (See section on investigations).